Returns & Exchanges

At Loog Guitars, we want you to love your purchase as much as we love designing it, which is why we offer a 30-day window for returns and exchanges on all items in original condition. If your order isn't the perfect fit for your style, our streamlined process ensures a quick resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags are attached and the product is unworn.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.